Poor service

I bought a laptop from Game Boksburg from a salesperson who did not even explain guarantees/warranties and does not even work with laptops for that matter.<br> <br> Now the laptop has a defect on the screen and they are saying that I have to pay R2500 to fix the screen for a laptop that was bought in May.<br> <br> They never explained how their warranties work and what they cover, and a salesman that was not for that specific division was the one who sold this laptop to me without explaining how the \1 year guarantee".<br> <br> I am not satisfied with how this issue has been handled"""