sS
smiley S
1 reviews | Active since Jan 2018
06 Nov 2024, 14:29
poor service
hi my mother is 70years old she bought a iron at game sumtime last year march the iron doesnt want to go on and she cannot find the slip shes moved houses and cannot seem to find her slip . please can you assist with helping her with the iron without slip as shes old ,,its a philips 2000w she paid R379.00..i called game but they been puting me through to differrnt ppl evertime im trying to help my mother which cannot do this herself
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smiley S's updateReviewer Update
07 Nov 2024, 16:41????????
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smiley S's update07 Nov 2024, 16:41
Reviewer Update
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Game's replyOfficial
13 Nov 2024, 11:34Hi Smiley, apologies for the late response. I am sorry to hear your grandmother is experiencing this issue with her iron. If she lost her slip and purchased using a credit card, it it required to provide a bank statement to the store in which she bought the iron at, so they may assist in retrieving the proof of purchase. But if she were to purchase using cash, it is required that she remember the day, date and time, for the item to then be booked in for assistance.
Game's reply13 Nov 2024, 11:34
Official
Hi Smiley, apologies for the late response. I am sorry to hear your grandmother is experiencing this issue with her iron. If she lost her slip and purchased using a credit card, it it required to provide a bank statement to the store in which she bought the iron at, so they may assist in retrieving the proof of purchase. But if she were to purchase using cash, it is required that she remember the day, date and time, for the item to then be booked in for assistance.