Poor repair service, payments made on Game app do not reflect, nobody answers helpline.

First of all, I am not going to sound overly dramatic due to the circumstances we are in.

And secondly, I have 3 complaints.

1

I just need to strongly Express my disgust and Game's complete lack of regard for their financial department. Apparently I still owe over R1700, DESPITE me paying R604 (exactly) on the 4th of april. Why is this not reflecting at all? Please sort this out!

2

I am still waiting for my fridge to get repaired. A technician was sent here in march and only evaluated it, and said he will come back after the lockdown. He was from Electracorp here in Bethlehem. And they are open. When will this be sorted out?

3

Game's app is a ****** atrocity and so is the customer service. I obviously forgot my password (because game has to jump on the bandwagon and force you to have at least 8 characters upper case and lower case and some special character from an alien dialect in the password. But what is worse than this app? Phoning the helpline and wait for 10 minutes only for them to tell you to contact a technician in email to het your password sorted out.

Bottom line. Game. I want my fridge repaired. Please. I need that 604 to reflect as being paid. Please. And fix your app. Please.