Poor quality products and service

<p>I have been purchasing from game for the past 20 years and if you look in my house 90% of the items are from game.I am a loyal customer and would like to remain that way,but recently I found that the workers on the floor have a don’t care a damn attitude.</p> <p>I bought a hisense fridge on the 15/12/2016 and 1 month later it builds up a big block of ice in the fridge.I called gateway game and the receptionist transferred to the floor .the phone rings for 2 minutes,I cut the call and phoned again and the sale on the floor don’t pick up on the third attempt the very same story.<br />I then went onto the game website and posted a comment about my experience. Half an hour later a guy calls me back from Gateway Game and asked me to take a pic of the back of the fridge and send a copy of the receipt,which I did.On Tuesday I tried calling to confirm that they received my mail.salepeople on the floor are not answering the phone.Wednesday I called gateway game and the receptionist transferred the call and no one on the floor can take the call.I tried 3 times and then I go to the game website and post a comment and I received this reply from you.I got through to a saleman who said thathe will look into it and call me back....I am going to 100 years old bythe time i recieve the call</p> <p>Do I have to each time go to the game website and post a comment to get a response.What are you paying the people on the floor for. Is this the service you provide to your customers.without customers there would be no game.I am posting this comment on Hellopeter.com and I want to send it to Walmart overseas.<br />I will never purchase another item from game again ,you can be rest assured about that.your service stinks .I bought a fridge which works properly for a month.You are trading on the floor with inferior quality products.</p> <p>You need to teach your workers that customer is king .</p>