SI
Sharday I
1 reviews | Active since Jun 2019
05 Apr 2024, 08:59
POOR QUALITY GOODS AND MANAGEMENT WITH BAD ATTITUDES
I have had such terrible experiences with GAME in Vincent Park East London.
first I tried to return 2 bicycles and they refused to exchange it.
I visited GAME in Vincent Park few days ago and management refused point blank to exchange my headphones. When I purchased it the one side would not clip in correctly and I advised them on it, so when I return home and tried to adjust it then the one side came lose. They refuse to give me another pair!@!!!!
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Game's replyOfficial
07 Apr 2024, 08:54Hi Sharday, thanks for getting in touch. I'm sorry for the service you received and that the store would not exchange the bikes or the headphones. This is not the quality we pride ourselves on. If an item is faulty, it will first be assessed to determine what the the fault is. Rest assured; I've escalated your query and you will be reverted to.
Game's reply07 Apr 2024, 08:54
Official
Hi Sharday, thanks for getting in touch. I'm sorry for the service you received and that the store would not exchange the bikes or the headphones. This is not the quality we pride ourselves on. If an item is faulty, it will first be assessed to determine what the the fault is. Rest assured; I've escalated your query and you will be reverted to.