NN
Nolwazi N

1 reviews | Active since Jun 2015

14 Nov 2019, 19:01

Poor quality goods

Bought the ucan Wadrobe and when the fitter can to install them for me , he found that the package is short of 6 wall brackets which makes it impossible for him to fit the wardrobe. I call the store to find out how such a mistake happens and Alfred from GAME at the greenstone mall says to me that game does not do quality check and control on goods they sell to us the public , they just get from supplier and give to us consumers, I guess we buy at our own risk . It’s disgusting that I have to waste my petrol and parking money for rework that is caused by Game and all they can do is say sorry

0
Replies (1)
Game
Game's reply15 Nov 2019, 09:36
Official
Hi there Nolwazi,

Thank you for bringing this to our attention.

I am so sorry for the overall experience you had with us.
I have tried contacting you but to no avail, please provide me with an alternative contact number or an appropriate time to give you a call so that we may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za