mK
michelle K
1 reviews | Active since Jan 2015
30 Nov 2015, 09:16
Poor Quality
I bought a duvet set 2 weeks ago from game. Yesterday I washed the set as I decided to put it on my bed, and then I noticed that the seam was thorn. <br> I dont have the slip anymore. <br> So what do I do now? it is still brand new. The quality is bad.
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Replies (1)
Game's replyOfficial
30 Nov 2015, 12:14Hello Michelle005,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
As discussed with management the item will be exchanged.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
As discussed with management the item will be exchanged.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply30 Nov 2015, 12:14
Official
Hello Michelle005,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
As discussed with management the item will be exchanged.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
As discussed with management the item will be exchanged.
We thank you for your support and look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,