LVDM
Leon Van Der Merwe

1 reviews | Active since Jan 2019

03 Jan 2019, 20:38

Poor quality

To whom it may concern.

I purchased a bfit watch at Game stores Galleria mall Amanzimtoti for R799 for my son for Christmas. It only worked for 2 days and the the watch did not come on again. I returned it to Games Watercest yesterday the 2nd when I returned from my holiday destination however could not find a replacement. I called all Game stores in Durban but was unable to find one. I decided to upgrade and found a BFIT GPS Power Sport Watch at Game stores CBD PMB. I went to PMB today purchased the BFIT GPS Power Sport Watch RSP 1299 and when returned home 45min drive, the BFIT GPS Power Sport Watch does not charge. I am very disappointed with this product and the quality thereof. I have to drive again to PMB tomorrow to get this problem solved. In total between Christmas, today and tomorrow I would have driven 310km. It is unacceptable that you sell electronics that does not meet the basic standards. Your faulty products comes at the expense of the consumers. I will lodge a complaint to ICASA and Brands South Africa

0
Replies (1)
Game
Game's reply04 Jan 2019, 09:26
Official
We acknowledge receipt of your complaint with reference 33426 and apologise for your inconvenience in this matter.

Kindly forward us your contact number so that Management can contact you to discuss this matter?

 Rina Taute    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***73 / Fax: *** 

E-Mail: *** 

Best regards,