Poor Poor service and unfairness, ****************!
Poor Poor service and unfairness, ****************! I bought a Nokia 3 from Game. While in store,the first phone received couldn't switch on due to technical issues found during the purchase. I was given another phone, same model. Within less than a week of purchase, the replacement phone was found to have same technical issue and Game is refusing to fix it.
They are telling me about repair quotation fees almost the same price as the phone, i am still waiting to receive the quotation by the way. So i can see what am i being charged for exactly. As it is mostly likely power socket or software related issue, so i am very curious to understand how do i fit in paying for those charges. As a person who has had the phone for 4 to 5 days On top of everything, Game has had my phone with them for more than 3 weeks, I had to constantly call them to follow up on the repairs. Poor communication,absolute nonsense
I am extremely upset with Game, they are busy selling poor quality items and then hiding behind lame excuses instead of dealing with the issue honestly. Where is the integrity?
I am not asking for a new phone, I am simply requesting the phone to be switched on and stop trying to rob me while at it.
Good day,
Please advise as to the Game branch in question in order for this matter to be investigated
We tried contacting you on the number provided, but reach your voicemail service
Regards
Game Customer Service
***73
/h
Good day,
Please advise as to the Game branch in question in order for this matter to be investigated
We tried contacting you on the number provided, but reach your voicemail service
Regards
Game Customer Service
***73
/h
