POOR POOR QUALITY

It saddens me to have to write to you again in less than a year, to complain yet again about your strollers which I think are extremely poor in quality.

I have a trail of emails with the National Buyer of Little One (Whose email address is now no longer working) regarding this matter with two other prams which i have had replacements done. Its been back and forth in and out of Tygervalley Game regarding exchange of strollers. I currently have the 3 wheeled little one stroller which now in less than 12 months worn out.

My two year old probably used this stroller a handful of times since we got it from yourselves and I had kept it for my newborn son as my 2 year old no longer made use of it.

I am disappointed that it has worn out so quickly the padding in the seat of the pram which he lays in is so thin you can feel the back of the pram I have to throw 3 thick blanks in there first before I can let him lay/sit in the pram it is so hard on his delicate body. This should not have to be done as prams are suppose to made to be a comfortable thing in order for our babies to sit in there with out it hurting there bodies.

The canopy is not as stiff as what it use to be either it is worn out as well. The on wheel at the back as come out a number of times as we were pushing this pram and we had to manually put this back again. I am really really not impressed and extremely disappointed in this matter as I do not want to come back every 6 months to you regarding an issue with your prams. I mean the trail of emails are surely proof that there is an issue regarding your quality.

I hope to hear from you soon as to what we can do regarding this matter.