NB
Nkhenso B
1 reviews | Active since Apr 2020
28 Apr 2020, 16:20
Poor online/delivery services
I placed an essential order and on the 5th day had to contact game via their online chatting system and only then did I get an email saying my order was dispatched and still I have not received my order. Game must tell us if they are now in the business of ******** us since there are so many reviews about their poor service and yet no improvements
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
28 Apr 2020, 16:38 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 481356
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 481356
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply28 Apr 2020, 16:38
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 481356
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 481356
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,