VT
Vernon T
1 reviews | Active since Nov 2011
04 Jan 2023, 11:39
Poor online delivery service-waiting since Black Friday
After ordering a product Online on Black Friday 25th November 2022 as gifts for Christmas, I have note received the order.
I had to follow-up via the online channel and received an email a few days later on the 21st of December saying it will be addressed. Realising I would not recieve the items on time I asked for the order to be cancelled and refunded.
It is now the 4th of January and I have had to follow up a second time an on a call for 15minutes to get the situation resolved.
Game online are a very poor eCommerce player and I advise avoiding.
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Replies (2)VT
Vernon T's updateReviewer Update
16 Feb 2023, 18:51Game contacted me, apologised for the poor service which is related to an outsourced logistics organisation. They provided a generous apology refund for the inconvenience and costs incurred.
Well done Game!
Well done Game!
VT
Vernon T's update16 Feb 2023, 18:51
Reviewer Update
Game contacted me, apologised for the poor service which is related to an outsourced logistics organisation. They provided a generous apology refund for the inconvenience and costs incurred.
Well done Game!
Well done Game!
Game's replyOfficial
18 Sept 2026, 12:27Hi Vernon, Thank you for letting us know that your query was sorted. Your feedback is much appreciated.
Game's reply18 Sept 2026, 12:27
Official
Hi Vernon, Thank you for letting us know that your query was sorted. Your feedback is much appreciated.