Poor/No Service...empty promises
<p>Promotion broke and went to Game in Galleria and was assured they would arrange stock to store for mu putusal and would arrange ASAP?...SEE THE FOLLOWING CORRESPONDANCE BELOW and still NO feedback. Lodgged a complaint to there H/O was read on Monday the 23rd June by a Suri Murugas...at 8.09 am ...also NO feedback...IS THIS CUSTOMER SERVICE?</p> <p> </p> <p>Hi Ian</p> <p> </p> <p>I am sorry for the delay, the items have been requested,</p> <p>I will follow up and come back to you on Monday.</p> <p> </p> <p> </p> <p> </p> <p>Please contact me should you need more clarity.</p> <p> </p> <p>Thank you and May God Bless You</p> <p> </p> <p>Mannie Chetty</p> <p>Store Manager</p> <p>Game Amanzimtoti</p> <p>MASSDISCOUNTERS, t/a Game and DionWired</p> <p>Shop F43 Galleria Mall CNR N2 |Highway & Moss Kolnik Drive|</p> <p>Amanzimtoti|4126<br /> Tel: +27 31 ********** | Cell: ***</p> <p>E-mail: ********** <p> </p> <p>From: A'Kidogo B&B ********** <br /> Sent: 23 June 2017 01:25 PM<br /> To: Mannie Chetty<br /> Cc: Game Amanzimtoti<br /> Subject: RE: request for office chairs</p> <p> </p> <p>Hi Mannie,</p> <p> </p> <p> </p> <p>I have to date had no follow up/.</p> <p> </p> <p> </p> <p>Regards</p> <p>Ian</p> <p> </p> <p>From: Mannie Chetty ********** <br /> Sent: 20 June 2017 12:00 PM<br /> To: ********** /> Cc: Game Amanzimtoti<br /> Subject: request for office chairs</p> <p> </p> <p>Hi Ian</p> <p> </p> <p>Sorry that we were out of stock on the chairs you were wanting.</p> <p> </p> <p>Stock has arrived at our warehouse and I have arranged for an urgent allocation to our store.</p> <p> </p> <p>Stock should be in store by the week end, I will keep you inform.</p> <p> </p> <p>Sorry again.</p> <p> </p> <p>Please contact me should you need clarity or assistance with the above</p> <p> </p> <p>Those who say it can't be done, should't interfere with those who are doing</p> <p> </p> <p>Thank you and may God bless you</p> <p>Mannie</p> <p>Game Amanzimtoti</p> <p>031 ********** </p> <p> ********** 502</p> <p> </p> <p> </p>
We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.
Senior Management will investigate the stock situation and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.
Senior Management will investigate the stock situation and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
