Poor excuse for a manager and disgusting service delivery

What a experience I had with my family while on holiday. So I was in store and my 2 year old son wanted this water squirt gun which the shelf showed R19.99 and when I got to the till it scanned R59.99. The lady then called a manager Jason or Justin who then very rudely raised his voice and said the price scanned is the price u pay. Firstly who does he think he is to speak to me in that manner in front of my family and other customers. The regular customers in store then said that I am waisting my time as he is known to be rude.

I asked to speak to his manager Eugene who listened to what I had to say and I asked what he was going to do about the situation. All Eugene said was that he will look into it and walk off. My number was not taken to provide feedback so I am just just another idiot in his eyes as nothing will be done with that so called manager Jason or Justin. I want to know what was done regarding this as I was humiliated in front of customers and Game staff. He ovioulsy felt like a super hero in front of his colleagues as here is a another customer trying his luck. I even took the cashier to the isle to show her the price and she agreed with me. I feel I had to pay the price on the shelf. I mean a R40 to have my dignity degraded like that infront of my family, no I dnt think so.

My son was left crying as he couldn’t get the squirt gun which we the purchased at the crazy store for R20.

I would like to know what is being done about this as for the service I received left a bad taste in my mouth.

Kind regards Rafique Gool ********** 327