Poor E-commerce service from Game Stores.

I ordered a Tumble dryer online at Game and the first transaction failed stating it is a payment failure and the second time it went through. Happy with that, I received notifications about the process and was informed that the product is shipped and I will be notified regarding the time of delivery. I received an SMS stating that I will receive my Tumble dryer on Sunday the 4th between 08h00 the morning and 19h00 the evening. This is basically telling you that you should clear your entire day to wait for a delivery, which I did and to no avail. It is now Monday the 5th ,10h23 and I am still waiting and had to put in a days leave to receive my much needed Tumble Dryer. I hope that I am not just wasting another day. To say that I am disappointed is probably the most understated comment that I could make right now, as I have never received such poor service from an E-commerce company before. Perhaps it should be left to the companies that do it best.