TQ
Tsoarelo Q
1 reviews | Active since Oct 2020
16 Nov 2020, 12:11
Poor Delivery services from Game Online purchasing.
Made a purchase at Game online store. I received a wrong item, informed Game store however the matter has not been rectified. Such an inconvenience to have ordered online and still awaiting the right delivery.
The same incident happened Last year where I reported a delivery of a wrong item and nothing was done about it. Such an inconvenience!!!
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
16 Nov 2020, 15:05Hi Lebohang,
Thank you for taking my call.
I'm sorry about the experience and service that you have received from our online team.
As discussed over the phone, we will look into this query and we will get back to you.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and service that you have received from our online team.
As discussed over the phone, we will look into this query and we will get back to you.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Game's reply16 Nov 2020, 15:05
Official
Hi Lebohang,
Thank you for taking my call.
I'm sorry about the experience and service that you have received from our online team.
As discussed over the phone, we will look into this query and we will get back to you.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and service that you have received from our online team.
As discussed over the phone, we will look into this query and we will get back to you.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
TQ
Tsoarelo Q's updateReviewer Update
18 Nov 2020, 10:21I am still awaiting for this matter to be resolved. Please note how much of an inconvenience Game has cost me. Also please note I urgently need the correct delivery to be made ASAP
TQ
Tsoarelo Q's update18 Nov 2020, 10:21
Reviewer Update
I am still awaiting for this matter to be resolved. Please note how much of an inconvenience Game has cost me. Also please note I urgently need the correct delivery to be made ASAP