mX
musa X

1 reviews | Active since Dec 2022

15 Sept 2023, 10:31

Poor delivery service and customer service

I have a very bad customer service with Game online, I ordered Items 3 weeks ago and I have not received the items no communication and no customer service with the online store. I am now in a situation where I must find out myself why my Items are not delivered seems no one cares, when I request refund I am told I must wait for my order to arrive and reject it but its more than 3 weeks waiting, I am so angry and never order anything again from GAME

0
Replies (4)
Game
Game's reply15 Sept 2023, 11:51
Official
Hi there Musa, thank you for reaching out to us. I am so sorry for the delay with receiving your order. Rest assured I will be escalating your query, and you will be contacted.
mX
musa X's update15 Sept 2023, 14:58
Reviewer Update
Hi There

I am just tired and angry with your stories no one is willing to assist with this matter, only thing you can do for me is to refund my money and I will buy somewhere else
Game
Game's reply15 Sept 2023, 16:20
Official
I am so sorry for the delay with receiving your order. This is not the quality we pride ourselves on. I will escalate your request and you will be contacted. 

mX
musa X's update10 Oct 2023, 14:19
Reviewer Update
Still GAME has not come back to me regarding my refund, so basically I am being charged for an Item I did not receive GAME online is a ****mer !!!!!