Poor Customer Service

Item: Game
Rating: 1
Author: Mogamat A

I lost my store card and I am trying to stop it but I have been on hold for 20 minutes. The customer service is pathetic, the number that I am calling is ***.

Helpful (0)

Replies (2)

Game's replyOfficial

15 Oct 2019, 16:17

Hi Mogamat,

Thank you for answering my call.

I'm happy that your query has been resolved.

Thank you.

Kind regards,
Mlindeli Ngcana

Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za

Game's reply15 Oct 2019, 16:17

Official

Mogamat A's updateReviewer Update

15 Oct 2019, 17:45

Hi Mlindeli

Thank you for getting back to me. As a suggestion, please have a direct line for lost/ ****** cards or have an option for it atleast on your customer service line.

Mogamat A's update15 Oct 2019, 17:45

Reviewer Update

Hi Mlindeli

Thank you for getting back to me. As a suggestion, please have a direct line for lost/ ****** cards or have an option for it atleast on your customer service line.