mJ
mike J
1 reviews | Active since Aug 2019
21 Dec 2020, 16:53
Poor customer service
Game advertised Blu 52 chlorine 10 kg at R299. went to eastgate 4 times and they never had stock. The customer care agent was unhelpful and ignored my e mails
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Replies (1)
Game's replyOfficial
22 Dec 2020, 08:16 Hi Mike,
Thank you for connecting with us.
We're sorry that you have not managed to get the item you're after due to stock availability and for the service you have received. In these instances, you can request a callback voucher in store so that when an item is out of stock, you are notified via text once the unit becomes available again. If there is any uncer*****y regarding this then do not hesitate to let us know so that we can best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We're sorry that you have not managed to get the item you're after due to stock availability and for the service you have received. In these instances, you can request a callback voucher in store so that when an item is out of stock, you are notified via text once the unit becomes available again. If there is any uncer*****y regarding this then do not hesitate to let us know so that we can best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply22 Dec 2020, 08:16
Official
Hi Mike,
Thank you for connecting with us.
We're sorry that you have not managed to get the item you're after due to stock availability and for the service you have received. In these instances, you can request a callback voucher in store so that when an item is out of stock, you are notified via text once the unit becomes available again. If there is any uncer*****y regarding this then do not hesitate to let us know so that we can best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We're sorry that you have not managed to get the item you're after due to stock availability and for the service you have received. In these instances, you can request a callback voucher in store so that when an item is out of stock, you are notified via text once the unit becomes available again. If there is any uncer*****y regarding this then do not hesitate to let us know so that we can best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za