Poor customer service
On the 2 of October 2020 I forgot my phone in their store in kuilsriver , they said they will check the cameras and apparently the cameras had an issue going backwards then they told me they will log a ticket then call me back with information since today. I have not received any kind of feedback I keep on calling them but the answer is I will find out then call you back but nobody calls I have given them my no countless times I do not know what to do anymore
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Game's replyOfficial
14 Nov 2020, 16:00Hi Winnie,
Thank you for taking my call.
I'm sorry about the experience and service you have received.
As discussed over the phone, I will escalate this matter for you to the senior management and they will get back to you.
Thank you.
Kind Regards
Mlindeli NgcanaSeverity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and service you have received.
As discussed over the phone, I will escalate this matter for you to the senior management and they will get back to you.
Thank you.
Kind Regards
Mlindeli NgcanaSeverity 1 Complaints Agent
Game's reply14 Nov 2020, 16:00
Official
Hi Winnie,
Thank you for taking my call.
I'm sorry about the experience and service you have received.
As discussed over the phone, I will escalate this matter for you to the senior management and they will get back to you.
Thank you.
Kind Regards
Mlindeli NgcanaSeverity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and service you have received.
As discussed over the phone, I will escalate this matter for you to the senior management and they will get back to you.
Thank you.
Kind Regards
Mlindeli NgcanaSeverity 1 Complaints Agent