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Phomelelo M
1 reviews | Active since Aug 2014
07 Mar 2025, 16:31
Poor customer service
I bought a skyworth 50 inch tv from game online. Less than a month the tv has stopped working. I contacted them and I was asked to email the tv serial no and model. After doing that Abulelwa sent me an email telling me that I need to arrange a technician with skyworth myself. I didn’t take that well. I asked for a new tv or a refund now they are not replying my emails. It’s been 3 days with a tv that’s not working. I’m really disappointed with game.
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Game's replyOfficial
08 Mar 2025, 10:36Hi there Phomelelo, thank you for reaching out. I am sorry that your TV is not working as it should and that you were told you would have to contact Skyworth. Kindly provide us with the email address you used to contact us or did you email the email the store with the information. Kindly advise when the TV was purchased and what the fault is of the TV please.
Game's reply08 Mar 2025, 10:36
Official
Hi there Phomelelo, thank you for reaching out. I am sorry that your TV is not working as it should and that you were told you would have to contact Skyworth. Kindly provide us with the email address you used to contact us or did you email the email the store with the information. Kindly advise when the TV was purchased and what the fault is of the TV please.