Poor Customer Service

On 8 April 2022 I purchased a 3 piece Mainstay cast iron pan set from the Cape Town store. It was advertised as R329 on Facebook but at the store I was charged R359. I queried the discrepancy via email and was emailed back by Rugaiyah Forbes. She requested my cellphone number in order to contact me but as of today, 3 May, i am still awaiting there call. I have sent numerous follow-up emails but received absolute silence from them. Really poor customer service. Its only R30 difference but its not about the money, its the principle and just plain common decency. Soon after i alerted them to the discrepancy they changed the facebook add to the correct amount of R359.