1 reviews | Active since Jun 2017
Poor Customer Service at Game Westville Pavilion Mall
I am very disappointed with the attitude and customer service I received at the Game store in Westville Pavilion Mall today 09-05-2026. When I entered the store, I noticed a promotion for Sparletta cold drinks—3 for R60. I wanted to find out if they also sold a 2-litre 6-pack, as there was no price tag displayed for it. While I was looking around, a male employee named Mr Mabutho, who appeared to be around 50 years old, walked past me. I greeted him, but he ignored me. I then asked him about the cold drinks, but he responded rudely, saying, “Ask someone else, I am very busy,” and continued walking past without even listening to my full question or acknowledging me. I was extremely upset by this interaction and decided to leave the store immediately. Game needs to properly train its staff in customer service and respect.
