Poor customer service

<p>I refer to the recent products that Games stores advertise for sale and always claim they have no stock once you have made the trip into their stores. Recently they advertised for a RETRO TRAINER( ********** 085294)R1500 and on the day of the sale we went to the store only to be told the advertised item is discontinued and the replacement product would be given to me .This was over 2 weeks ago and to date no one has bothered to contact me with feedback or provide me with any answers. I have been visiting the store and spoke to Peter Mackay .We also called the buyer a Julian Pace who doesnt seem the least bit interested in giving us an outcome .The impression one is left with is that Game has a reputation of often misleading the consumer and advertising products that they have no stock of and costing us time and money to come into the store for nothing .</p>