POOR CUSTOMER SERVICE

In May 2021 i settled my account with a balance of R183. Last week i went to Gamestores to enquire my credit available. At the store they phoned Game Head office to confirm my credit and the staff were told to renew my card. I tried to make a purchase my card declined and they contacted Head office again who blocked the card as part of their secirity check. After unblocking the card the teller tried to continue with the transaction and it declined again. The receipt then reflected im in arrears with an amount of R406. I left the stores due to other commitments i had on that day. This week i receive endless calls from MBD threatening me to pay R183 which i already settled. They reckoned their will always be costs to pay as RCS charge customers a fee even if they do not make purchases on the card. My advice to consumers are , close your accounts with any RCS store. You will always be indebted to them.