Poor customer service.....!

Item: Game
Rating: 1
Author: Muzi M

Bought a LED Magneto Rechargeable on the 19.10.2019.......The light stopped working retuning it to the shop at Highveld Game Store Witbank Mpumalanga ....Worse poor customer service I have received. Unfriendly staff and unprofessional management failed to assist me telling me I must live it for repairs booking that will take 21 day.....after I explained to them my kids are using the light to study for school exams.

Siyabonga & Thembi are the people who failed to assist me. They refused to help me I had to buy else where. I regret purchasing at Game store.

Helpful (0)

Replies (1)

Game's replyOfficial

21 Nov 2019, 17:10

Good day Muzi,

Thank you for taking my call and apologies for the service received.

As discussed this matter will be escalated to management for urgent feedback and a resolution.

Kind regards,

Brad Adriaan Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Game's reply21 Nov 2019, 17:10

Official