TM
Thembisile M

1 reviews | Active since Nov 2014

13 Nov 2023, 10:36

Poor customer service

Reached out to game and requested a slip reprint 2 weeks ago and I’m still unassisted. I’m constantly being sent from pillar to post and every time I speak to someone I’m told they’ll get back to me and they don’t.

0
Replies (1)
Game
Game's reply13 Nov 2023, 11:13
Official
Hi Thembisile, thank you for coming back to us. I'm sorry, you're still waiting on your receipt reprints. The matter was escalated to our complaints team, and they are doing their best to have your query sorted.