Poor customer service

I am very disappointed in the service received from the game social media consultant. I ordered a freezer online on the 25th of April and was told the delivery date will be the 30th of April. It is not the 2nd of May and I do not have my freezer.

I then reach out to Game via the WhatsApp communication portable and I received such an underwhelming service by someone that wouldn’t even give me their name and didn’t even sound like she wants to assist me. His/her answers were very blunt and no empathy at all. I didn’t even receive an apology for the inconvenience. Game service is extremely poor and I do not think I will ever be a customer again!