SS
Sandisiwe S
1 reviews | Active since Jan 2014
19 Jun 2024, 13:57
POOR CUSTOMER SERVICE!!!
Game store took my Microwave on the 5TH of MAY for repairs, asked that i give them 26 days, they called to tell me SAMSUNG refused to fix it that was on the 26th of May, till now i have not received the Microwave and no one is updating me on anything TODAY IS THE 19TH OF JUNE,WOW SPEAKING OF POOR SERVICE, 2 MONTHS AND I AM WAITING FOR A MICROWAVE THATS NOT FIXED...NEED TO POST THIS ON TWEETER SO ALL MY TEMBISA PEOPLE MUST STOP BUYING FROM THIS STORE...
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Game's replyOfficial
19 Jun 2024, 14:49Hi Sandisiwe, thank you for taking my call. I'm sorry that the microwave couldn't be repaired due to the warranty not covering certain instances and that you haven't been notified to collect the item from the store. Please provide your repair number as I have escalated your query to our complaints team.
Game's reply19 Jun 2024, 14:49
Official
Hi Sandisiwe, thank you for taking my call. I'm sorry that the microwave couldn't be repaired due to the warranty not covering certain instances and that you haven't been notified to collect the item from the store. Please provide your repair number as I have escalated your query to our complaints team.