Poor customer Service

I bought a TV stand at Game stores on the 8th of August 2015. the TV is the DIY type you assemble at home. when I got home and opened the box ready to assemble the connector rob which had to have threads on both ends had threads only on one end. on the 10th of August I went to game store to ask for a Rod with threads on both sides. the was a merchandiser next to the furniture Dept working with Curtains he was so helpful. he went to call a Game employee that took about 10mins I explained My problem to the first Game employee then he said he will call Mbuso to assist. that took about 20mins when Mbuso eventually arrived he was not really keen on helping me, he ducking and diving until I actually approached him. then it took a further 30mins just get the rod. I was watching him argue with two other game employees about how to resolve this issue. this was really poor service from game employees.<br> <br> I got home continued with the assembly only to find something else was wrong with the unit so now I have to return the whole unit and meet Mbuso again.