kR
khensani R
1 reviews | Active since Dec 2018
05 Dec 2024, 11:41
Poor customer service
I purchased prepaid electricity on the 1st of December which was on a sunday , however money left my account but i did not receive the token . I logged a query on monday with ref Gn ***2#87165 till today im being told the matter is pending . what could be so difficult really . If i dont follow up no one bothers to inform me as the client .
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Game's replyOfficial
05 Dec 2024, 17:07Hi Khensani, thank you for getting in touch. I'm sorry, you weren't issued your token when you purchased the electricity. Regrettably, you've come through to the incorrect store as we don't sell electricity online only in store.
Game's reply05 Dec 2024, 17:07
Official
Hi Khensani, thank you for getting in touch. I'm sorry, you weren't issued your token when you purchased the electricity. Regrettably, you've come through to the incorrect store as we don't sell electricity online only in store.