SM
Sindiswa M
1 reviews | Active since Oct 2017
18 Mar 2019, 14:52
Poor customer service
I went to GAME Greenacres on 05 march 2019 to buy the camp chair that was on sale. They did not have stock and sent me to the INFO desk for a raincheck. Clayton was there and he took my details and said I will get an SMS. I am still waiting for the sms and the sale ended on the 12th of March. If I was a white woman, I would have gotten the sms because he did not even bother to phone other stores to check for stock.
Camp chair details: Steel Director Chair (20B0030) Item no: 758878 R299 each
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Replies (2)
Game's replyOfficial
18 Mar 2019, 16:56Hi Thozama,
Thank you for taking my call.
As discussed, i will be escalating the matter to management and i will provide you with feedback as soon as i have.
If you need further assistance, please don't hesitate to contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed, i will be escalating the matter to management and i will provide you with feedback as soon as i have.
If you need further assistance, please don't hesitate to contact us on ***.
Kind Regards
Tamlyn Lockman
Best regards,
Game's reply18 Mar 2019, 16:56
Official
Hi Thozama,
Thank you for taking my call.
As discussed, i will be escalating the matter to management and i will provide you with feedback as soon as i have.
If you need further assistance, please don't hesitate to contact us on ***.
Kind Regards
Tamlyn Lockman
Thank you for taking my call.
As discussed, i will be escalating the matter to management and i will provide you with feedback as soon as i have.
If you need further assistance, please don't hesitate to contact us on ***.
Kind Regards
Tamlyn Lockman
Best regards,
SM
Sindiswa M's updateReviewer Update
23 Mar 2019, 08:07Thanks for contacting me. I got the rain check fro m Game Greenacres even though the Donovan that called me from the store was defensive and very sarcastic on the phone.
SM
Sindiswa M's update23 Mar 2019, 08:07
Reviewer Update
Thanks for contacting me. I got the rain check fro m Game Greenacres even though the Donovan that called me from the store was defensive and very sarcastic on the phone.