SN
Sindi N
1 reviews | Active since Feb 2019
16 Feb 2019, 15:45
Poor customer service
We were at the store for more Than 20min with no help, we went to go look for the manager, and had to wait another 5min for the Manager
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Replies (1)0
Replies (1)
Game's replyOfficial
18 Feb 2019, 07:05Hi Sindi,
I'm sorry for the service you received in store.
We do our best to ensure that there are staff on the floor at all times, it's disappointing this was not your case.
I appreciate you bringing the matter to our attention. This will be highlighted to the store manager to ensure this experience is not repeated.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received in store.
We do our best to ensure that there are staff on the floor at all times, it's disappointing this was not your case.
I appreciate you bringing the matter to our attention. This will be highlighted to the store manager to ensure this experience is not repeated.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,
Game's reply18 Feb 2019, 07:05
Official
Hi Sindi,
I'm sorry for the service you received in store.
We do our best to ensure that there are staff on the floor at all times, it's disappointing this was not your case.
I appreciate you bringing the matter to our attention. This will be highlighted to the store manager to ensure this experience is not repeated.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm sorry for the service you received in store.
We do our best to ensure that there are staff on the floor at all times, it's disappointing this was not your case.
I appreciate you bringing the matter to our attention. This will be highlighted to the store manager to ensure this experience is not repeated.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Best regards,