RP
Richard P
1 reviews | Active since Dec 2016
20 Aug 2018, 16:44
Poor customer service
Purchased a defy oven and hob on Saturday 18 august. Was told delivery will take place monday 20 august and i am still waiting for my goods to arrive. When i call and ask for delivey eta consultant says they are on their way
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
21 Aug 2018, 07:47We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Senior Management will investigate this delay and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply21 Aug 2018, 07:47
Official
We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Senior Management will investigate this delay and will contact you with updated feedback.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
21 Aug 2018, 11:43We confirm that you have received your items and we trust that you will be happy with your purchase.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply21 Aug 2018, 11:43
Official
We confirm that you have received your items and we trust that you will be happy with your purchase.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
RP
Richard P's updateReviewer Update
21 Aug 2018, 12:50Hi there
Yes i have
Please explain how your delivery arrived so latepast 7pm?
RP
Richard P's update21 Aug 2018, 12:50
Reviewer Update
Hi there
Yes i have
Please explain how your delivery arrived so latepast 7pm?