Poor customer service.

Thinking about going to Game at Galleria mall? Read this...

I recently paid for a product that was on promotion, but of course there wasn't any stock and I had to wait. This false advertising edged me, however I kept my cool.

What shocked me was the DISGUSTING attitudes of two of the staff members that I spoke to whilst querying the arrival of the product. Both, had terrible attitudes. I was spoken to as though I was a child who was being a pest. Mind you, I am an educator but I felt belittled.

The male salesperson whom had assisted me was not my initial salesman so he refused to even pay any attention to me. He was absolutely stubborn and lacks customer etiquette. I was even willing to purchase another product that was worth more. I was even considering something more pricier but he refused to assist me so I decided to let it go and walk out.

Today, three weeks later... the exact same behaviour repeated itself and it frustrated me to even look at the salesman. This time he was joined by a female staff member who was equally rude.

I am totally disgusted and disappointed!

Personally, I love the products at Game but poor customer service makes me want to walk away!