IM
Itumeleng M
1 reviews | Active since Mar 2009
10 Jun 2020, 12:41
Poor Customer Service
I request a receipt from Getting receipt from Game for a TV I bought from them, this was on the 18th of May. To date, I have not received the receipt. I just can't understand how is it, that Company as established as Game takes three weeks to log onto to a system, put in the parameters that are required (All information that they requested from me by the way) and provide a reciept. Totally shocking that this is the case.
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Replies (1)IM
Itumeleng M's updateReviewer Update
06 Jul 2020, 14:30Well, it seems the reply was for this site and nothing else. I have been take from Pillar to post and then I have to invest more of my time to actually try and see that I receive the appropriate customer services.
We are closing in on two months, my emails are just ignored, there is no response. I complained about this TV on the 10 June and we are three weeks into the complaint and there is still no solution. It took three weeks to get a receipt, three weeks after getting the receipt, the TV is still not fixed. You can keep the TV, I will go ahead and buy a new TV elsewhere, where the customer actually matters. Can I please have my money back, actually I demand a refund cause this has been absurd to say the least. This has been horrible treatment received.
Thanks
We are closing in on two months, my emails are just ignored, there is no response. I complained about this TV on the 10 June and we are three weeks into the complaint and there is still no solution. It took three weeks to get a receipt, three weeks after getting the receipt, the TV is still not fixed. You can keep the TV, I will go ahead and buy a new TV elsewhere, where the customer actually matters. Can I please have my money back, actually I demand a refund cause this has been absurd to say the least. This has been horrible treatment received.
Thanks
IM
Itumeleng M's update06 Jul 2020, 14:30
Reviewer Update
Well, it seems the reply was for this site and nothing else. I have been take from Pillar to post and then I have to invest more of my time to actually try and see that I receive the appropriate customer services.
We are closing in on two months, my emails are just ignored, there is no response. I complained about this TV on the 10 June and we are three weeks into the complaint and there is still no solution. It took three weeks to get a receipt, three weeks after getting the receipt, the TV is still not fixed. You can keep the TV, I will go ahead and buy a new TV elsewhere, where the customer actually matters. Can I please have my money back, actually I demand a refund cause this has been absurd to say the least. This has been horrible treatment received.
Thanks
We are closing in on two months, my emails are just ignored, there is no response. I complained about this TV on the 10 June and we are three weeks into the complaint and there is still no solution. It took three weeks to get a receipt, three weeks after getting the receipt, the TV is still not fixed. You can keep the TV, I will go ahead and buy a new TV elsewhere, where the customer actually matters. Can I please have my money back, actually I demand a refund cause this has been absurd to say the least. This has been horrible treatment received.
Thanks