BN
Bonginkosi N

1 reviews | Active since Nov 2014

27 Jun 2017, 05:47

Poor Customer Service

<p>I have been trying to get the following products from Game stores and none of their stores seem to have any of them even though they keep advertising them, this service is very poor and in fact it is false advertising to say you have something when you dont. A lady named Lauretta Chetty responded to my complaint on Saturday and i was hpeful she would help but has since dissapeared and had not bothered to comeback to me. I demand to have the CEO of Game call me before COB today. This is very poor service.</p> <p> 1. Cannon High Bridge Zoom Camera (SX420), item # 748616 @ R2500 <br /> 2. Telefunken Tablet (Tel - 1013GIQA), item# 738582 @ R1000<br /> 3. Sinotech FM Portable Radio (PR-45U), item# 758807 @ R250<br /> 4. Large Kiddies Table (plus 2 free chairs), item# 650047 @ R300</p>

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Replies (2)
Game
Game's reply27 Jun 2017, 07:30
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

Kindly let us know which Game store do you refer to so that we can get the Senior Management to contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply27 Jun 2017, 16:26
Official

We confirm that the Regional Manager called you and advise you to return to the store where the matter will be finalised.

We look forward having you in the store.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,