Poor Customer service

<p>Purchased new contract this morning 6 Feb 2017 - Huawei P8 lite together with a OPHD recorder</p> <p>The lady, Jasmin advised me that the phone will be activated within 4 hours after numerous phonecalls +- 60 min further I 'm told by Peter the store manager that according to them the handset is activated </p> <p>BUT on handset it states simcard locked only emergency calls</p> <p> </p> <p>The OPHD decoder failed to work and after making phone calls to Game - Romano still awaiting his call</p> <p>after I left a message I made phonecalls to customer care OVHD and they had to reset same </p> <p>I've got the times calls was made on my other handset </p> <p>Peter advised me that he will have to take it up with the technical people</p> <p>I'm waiting!!!!</p> <p>I want to be compensated for money on phonecalls made as either no one answers the phone in relevant department or its just left and one can hear them talk and laugh on my expense</p> <p>Trust the matter will be dealt with urgently and that my phone activated </p>