DG
Diana G
1 reviews | Active since Feb 2021
17 Feb 2021, 16:03
Poor customer service
It has been two months since I have reported a new faulty Defy oven and hob set that I have bought online, I have made countless phone calls but I still don't have a new replaced oven! I have reported on this on Hellopeter.com two weeks ago, Dale phoned me the following day and promised me a new oven, but it still hasn't happened! What is my next step now? I am honestly sick and tired of this after two months.
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Diana G's updateReviewer Update
18 Feb 2021, 16:37Good day, yesterday a lady from Game promised me she will phone me back with final arangements for collection of faulty oven and installation of new oven, but once again it is almost 17:00 and no one from Game has phoned me, I am really very dissapointed and frustrated. What is the correct procedure to log a grievance and take this further?
I cannot continue with this issue any longer.
Regards
Diana Gombos
I cannot continue with this issue any longer.
Regards
Diana Gombos
DG
Diana G's update18 Feb 2021, 16:37
Reviewer Update
Good day, yesterday a lady from Game promised me she will phone me back with final arangements for collection of faulty oven and installation of new oven, but once again it is almost 17:00 and no one from Game has phoned me, I am really very dissapointed and frustrated. What is the correct procedure to log a grievance and take this further?
I cannot continue with this issue any longer.
Regards
Diana Gombos
I cannot continue with this issue any longer.
Regards
Diana Gombos