AM
Andile M
1 reviews | Active since May 2020
04 May 2020, 14:22
Poor Customer Online Support
I ordered a work desk which was advertised as essential for working at home. Immediately after processing payment i see it says non-essential will be delivered after lockdown. Tried emailing online support and contacting via Twitter to cancel my order, no response. Poor customer service.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
06 May 2020, 11:55Hi Andile,
We sincerely apologize for the inconvenience this has caused you, this is not the type of service we wish to render to our customers.
Please note we have received your complaint and it has been escalated to the relevant department for assistance on the cancellation of your order, feed back will be provided as soon as possible.
Kind Regards,
Adi
We sincerely apologize for the inconvenience this has caused you, this is not the type of service we wish to render to our customers.
Please note we have received your complaint and it has been escalated to the relevant department for assistance on the cancellation of your order, feed back will be provided as soon as possible.
Kind Regards,
Adi
Best regards,
Game's reply06 May 2020, 11:55
Official
Hi Andile,
We sincerely apologize for the inconvenience this has caused you, this is not the type of service we wish to render to our customers.
Please note we have received your complaint and it has been escalated to the relevant department for assistance on the cancellation of your order, feed back will be provided as soon as possible.
Kind Regards,
Adi
We sincerely apologize for the inconvenience this has caused you, this is not the type of service we wish to render to our customers.
Please note we have received your complaint and it has been escalated to the relevant department for assistance on the cancellation of your order, feed back will be provided as soon as possible.
Kind Regards,
Adi
Best regards,