1 reviews | Active since Apr 2020
Poor Communication On Items Missing From Essential Food Order
On the 29th March 2020, I ordered essential items from Game's online store. I only received my order on the 7th April 2020, 7 business days later, but thats okay.
The problem arose with my delivery. The package was delivered by game's courier (It was delivered without a waybill or invoice). Secondly many items I have ordered and paid for was not delivered. On the 13th April i received an email notifying me of a partial refund for my order, but still many items I have not received was neither delivered or refunded. I followed up on email at ***. I corresponded with Mymoenie and Anathi. I have send more than 10 emails to *** requesting feedback on my items that was neither delivered or refunded, and I received not so much as an acknowledgement of recepit of email. I logged a query and complaint on the game webstore portal, but I have received no feedback at all.
I please request feedback on my emails. I would like the foodstuffs that is outstanding on my order, or a refund for the items not supp****. Thats not a difficult request. Thats not a difficult request at all, so why should you allow a customer to be disappointed like this?
Thank you for assisting in resolving my query
Thank you for assisting in resolving my query
