SM
Sinelitha M
1 reviews | Active since Feb 2024
09 Feb 2024, 14:18
Poor communication
Lodged query on Thursday 01/02/8024 untill today no one got back to me, and I haven't received my money.
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
09 Feb 2024, 15:49Hi Sinelitha, thanks for coming back to us. I'm sorry, your refund hasn't been processed and that there's been no feedback. Your query is with our finance team as our system shows that the payment failed. Rest assured; they are working to have this sorted.
Game's reply09 Feb 2024, 15:49
Official
Hi Sinelitha, thanks for coming back to us. I'm sorry, your refund hasn't been processed and that there's been no feedback. Your query is with our finance team as our system shows that the payment failed. Rest assured; they are working to have this sorted.
SM
Sinelitha M's updateReviewer Update
09 Feb 2024, 16:00Empty promises 😞 as usually please refund my money I need to purchase washing machine, why is taking you so long to give me feedback you so unprofessional guys. I will never recommend game to anyone and your online manager she's very rude. I am taking this further I can't be repeating one thing everyday.
SM
Sinelitha M's update09 Feb 2024, 16:00
Reviewer Update
Empty promises 😞 as usually please refund my money I need to purchase washing machine, why is taking you so long to give me feedback you so unprofessional guys. I will never recommend game to anyone and your online manager she's very rude. I am taking this further I can't be repeating one thing everyday.
Game's replyOfficial
09 Feb 2024, 16:06I understand your frustration, Sinelitha. I have escalated your query and requested this be seen to urgently.
Game's reply09 Feb 2024, 16:06
Official
I understand your frustration, Sinelitha. I have escalated your query and requested this be seen to urgently.
SM
Sinelitha M's updateReviewer Update
12 Feb 2024, 13:37Why is so difficult for you guys to rich out to finance team it's been 2 weeks now no feedback? Are these people working in heaven? I have never ever expect this unprofessional service at Game you really failed us as your customers. Poor communication, rude staff that doesn't know what they doing, I just need my money not yours, I am only giving untill the end of business day today to give me feedback, tomorrow I am going to your head office I am really tired of this game.😠😠😠ðŸ˜
SM
Sinelitha M's update12 Feb 2024, 13:37
Reviewer Update
Why is so difficult for you guys to rich out to finance team it's been 2 weeks now no feedback? Are these people working in heaven? I have never ever expect this unprofessional service at Game you really failed us as your customers. Poor communication, rude staff that doesn't know what they doing, I just need my money not yours, I am only giving untill the end of business day today to give me feedback, tomorrow I am going to your head office I am really tired of this game.😠😠😠ðŸ˜