Poor Client Service from Game N1 City

I am utterly disgusted at the customer service I have received from Game N1 City. I took my faulty blender in on the 27th Nov 2025 and they said it must be sent in for repairs and it will take 21 working days max. Up until today I have not received 1 phone call and everytime I call in to chat with someone then the receptionist puts me through to customer service and then no one ever picks up the phone from there. Then I request to speak with a floor manager and to my surprise.....everytime I ask this then miraculously the managers are all in a meeting and no one is available to take my call and speak with me. Its no surprise why game branches are closing down all over. If this is how you treat your clients then obviously your business will not last😡