1 reviews | Active since Sept 2016
<p>I currently took my Microwave to the store for repairs for the 3rd time to fix the same problem. when i got there i asked what would happen if it gave me the same problem, at 1st they said they would replace it. Then i requested that they must give me something written down saying that they will replace it, which they promised they would do but never did. then i went there the following day and they changed their story and said they cant email customers or guarantee that they replace it with a new 1 because the same problem might be caused by different parts. i asked for a record of the parts they have replaced which they never did. I feel they are undermining me and they are a bunch of *****.This kind of service cant be accepted, because if it was a white person they would have been trated differently.</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will provide you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will provide you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
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