Poor After Sales services of Game Mountain Mill Mall, Worcester.

I bought a Sinotec 50 inch Smart Tv at Game Moutain Mill mall, Worcester(24 October, around 15:00). The sales person checked the tv very quickly to see if everything works (touched the screen by placing the tv back into the box). On my arrival at home I discovered that the LCD had faulty (No crack, more like a ink leak across on the tv). I immediately took back the tv within one hour. They tested the TV again and said that the TV should have been damaged after leaving the shop. But in my opinion they have placed it back into the box touching the LCD and I have transported the TV very carefully home, upon my immediate discovery that it was damaged. The head of the electronic department has offered a very arrogant service to us saying "Ek gaan nie betrokke raak nie". Being worked up and digusted that I have just lost R5500 in one hour I rather decided to leave the shop and return the following moring to talk to the branch manager. The next morning(25 October, 09:00 am) I have returned to continue this conversation with the Branch manager, but according to my knowledge I did not speak to the branch manager. A different person helped us. This person also did not offer much help. He told me the same story, they test the Tv and if it leaves the shop then it is not their problem anymore. I have showed him the Box and that there is no damage at all. They did not offer any simpathy at all with us. I have emailed head office and will be awaiting for a reply from them. I hope someone will be able to assist me in this matter.