PLEASE SEND ME MY CLOSURE LETTER!

Item: Game
Rating: 1
Author: Imani Z

I keep getting the run around regarding the closure of my account. I have emailed the RCS closure department with the information that they need. Every time I call someone has a different story. Three consultants said my letter will be sent within the hour and I am still waiting since May. It is June already. HOW MUCH LONGER SHOULD I WAIT? Please send me my closure letter!!!

Helpful (0)

Replies (2)

Game's replyOfficial

08 Jun 2019, 10:01

Good day Imani,

We sincerely apologise for the service received.

Please send your contact number and account or ID number to *** and cc in *** so we can resolve this matter.

Kind regards,

Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Game's reply08 Jun 2019, 10:01

Official

Game's replyOfficial

12 Jun 2019, 16:05

Hello Imani,

Please forward your contact details as well as an ID number to *** so that we may resolve this matter as soon as possible.

I look forward to your reply.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply12 Jun 2019, 16:05

Official