AN
Abongile N
1 reviews | Active since May 2020
20 Jul 2020, 21:35
Please refund my money its been 3 months
Good day, I requested a refund from game in April up until this day I haven't received it, when I contact them they say it's with their finance department or it with head office which are ridiculous excuses I have been very patient with these people
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Replies (1)Game's replyOfficial
23 Jul 2020, 11:02Hi there Abongile,
Thank you for getting in touch with us,
I do apologize for the inconvenience and overall experience you had with us.
Your refund has been authorised and once it has been processed you will be notified as to when you can expect the balance to reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch with us,
I do apologize for the inconvenience and overall experience you had with us.
Your refund has been authorised and once it has been processed you will be notified as to when you can expect the balance to reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply23 Jul 2020, 11:02
Official
Hi there Abongile,
Thank you for getting in touch with us,
I do apologize for the inconvenience and overall experience you had with us.
Your refund has been authorised and once it has been processed you will be notified as to when you can expect the balance to reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch with us,
I do apologize for the inconvenience and overall experience you had with us.
Your refund has been authorised and once it has been processed you will be notified as to when you can expect the balance to reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
