DH
Deidre H

1 reviews | Active since Aug 2018

07 Aug 2018, 14:17

****ED POOR SERVICE

Again, me complaining about this fridge order. Don't think I expressed my unhappiness regarding this misleading advert about placing two fridges next to each other and describe it as 97cm wide. Nowhere does it state that it must be 97cm when opened. So now I have to wait for a courier company to come and pick up this misleading order before I cab get my money bac**** But I had to pay for the order before I could receive it THIS IS UNACCEPTABLE SERVICE AND I AM SENDING EMAILS ENQUIRING ABOUT COLLECTION BUT GETTING NO RESPONSE

0
Replies (3)
Game
Game's reply07 Aug 2018, 14:22
Official

We are in receipt of your re-occurring call with reference ***7 and referred the matter to the ONLINE TEAM who can be contacted on ***or ***

The team will contact you shortly to finalise this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Game
Game's reply15 Aug 2018, 14:54
Official

Good day

As discussed with the Online team the matter had been attended to.

Regards.

Group Customer Service Advisor

***

Tel: ***

/rk

DH
Deidre H's update15 Aug 2018, 17:20
Reviewer Update
Yes it was resolved