**** Poor Service

I lodged a complain on Game's website about a month ago and no one has bothered to phone me back about really poor service. But i am so lucky that it has now happened again. I took my microwave which i bought with Game with an extended warranty. The microwave was booked in and i was told 21 days it would be repaired. 5 days later they phoned to say the manufacturer's warranty has expired and they not prepared to repair it. I asked about the extended warranty but was told \you see there was this young girl working here and see just put it through as repairs". ***. I was then asked to bring in my papers again so that they can process the request. Off i raced from Pineland to make the 6pm deadline. I was then told that i will get a sms when the repairs are done. So now it is weeks later and i phone to enquire on progress of the repairs just to be told that the microwave is there. so why did you not contact me? because we dont have your number but I wrote my name"