PS
Patience S
1 reviews | Active since Jun 2020
21 Jul 2020, 08:22
Petition to Shut Down Game Online - Contact me
I was promised a refund on the 22nd of June by Sue from the Joburg headquarters for a phone I ordered on the 9th of May. Still haven't received it. I'm going to start a petition to shut down Game online. If you're reading this file a complaint at the CSGO, your consumer rights were violated - there's power in numbers!
We need to protect others from being hurt like us. I would have appreciated not being ****** of R5450, time, business and school activities I needed the phone for
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Replies (1)0
Replies (1)Game's replyOfficial
23 Jul 2020, 10:39Hi, there Patience,
Thank you for bringing this to our attention.
I do apologize for the inconvenience and overall experience you had with us.
Your refund request is with the relevant department once it is processed you will be notified as to when the balance would reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for bringing this to our attention.
I do apologize for the inconvenience and overall experience you had with us.
Your refund request is with the relevant department once it is processed you will be notified as to when the balance would reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply23 Jul 2020, 10:39
Official
Hi, there Patience,
Thank you for bringing this to our attention.
I do apologize for the inconvenience and overall experience you had with us.
Your refund request is with the relevant department once it is processed you will be notified as to when the balance would reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for bringing this to our attention.
I do apologize for the inconvenience and overall experience you had with us.
Your refund request is with the relevant department once it is processed you will be notified as to when the balance would reflect within your account.
Once again I do apologize for the inconvenience this has caused you.
Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
